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Union Savings Bank
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Protect yourself from online fraud.



Union Financial Excessive and Luxury Expenditure Policy

Unlawful Internet Gambling Enforcement Act

E-mail Fraud and Identity Theft


What is e-mail fraud?

Commonly referred to as phishing, e-mail fraud most commonly consists of an e-mail message sent to you from what appears to be a reputable source such as your bank, credit card company, or Internet service provider. The e-mail will likely notify you of some serious problem requiring your immediate attention. Furthermore, you will be asked to provide confidential information such as your Social Security number, bank account or credit card numbers, and/or passwords.
These fraudulent e-mail messages may also redirect you to a phony website to collect confidential information. If you provide this information, you may become a victim of identity theft.

Protecting yourself from e-mail fraud

  • Never provide your personal information in response to an unsolicited request.
  • If you believe the contact may be legitimate, contact the financial institution directly rather than responding to the email. Contact information will be available on your account statements, in your local phonebook, or via the Internet.
  • Never provide your password(s) over the phone or in response to an unsolicited e-mail.
  • Review your account statements regularly for suspicious or unauthorized activity.

How to report fraud

Unless you initiated contact, Union Savings Bank will never solicit your personal information through e-mail, postal mail, or by telephone. If you have received suspicious e-mails, postal inquiries, or telephone solicitations claiming to be from Union Savings Bank, please contact us immediately at (505) 341-5200.

If you suspect you may be a victim of identity theft, in additional to contacting Union Savings Bank you should also contact the following agencies:

Federal Trade Commission

Equifax (credit bureau)

Experian (credit bureau)

TransUnion (credit bureau)

Click here for additional information on identity theft and online fraud.